Can't sign in or log in to SmartDollar? The first thing you need to do is Sign Up with your company's enrollment link. Just ask your HR or Benefits team for the special link. It will look something like this: https://www.smartdollar.com/enroll/abc
SIGN UP not Sign In
To enroll in the program, SIGN UP must be clicked to create an account. Sign In is intended for team members with existing SmartDollar accounts. If you accidentally click Sign In, just go back to the enrollment link and start over with SIGN UP.
Your company may ask for additional Employee Info to verify your eligibility. For your protection, the Sign Up process will verify your info so only you can redeem your SmartDollar benefit.
The info you enter must be an EXACT match with the company eligibility file. If not, you will receive an error message. Your HR or Benefits team can provide your Employee Info upon request. For security reasons, the SmartDollar support team may not have access to your info. Your Employee Info may include:
- First Name
- Last Name
- Employee ID
- Last 4 of SSN
- Year of Hire
- Birth Year
Most employers only allow one account per team member per household. So, choose your email address wisely. If you signed up with an email by accident, contact the support team so we can help you start over. We will need to deactivate the first account so you can re-enroll with a new email address.
If you have any questions or need further assistance, just click Submit a request and our SmartDollar support team will be happy to help with your enrollment.
Check out these articles for companies that use the special SSO: Single Sign-On process:
Are you having trouble when trying to SIGN UP? Check out these other support articles:
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