SIGN UP not Sign In
To enroll in the SmartDollar program, SIGN UP must be clicked to create a new account during the enrollment process. Sign In is intended for team members with existing SmartDollar accounts. If you accidentally clicked Sign In on your first try, it will render the error above. No worries. Just go back to your company's special enrollment link - click SIGN UP - and enter the password from your first try.
If you don't know your company's special enrollment link, just ask your HR or Benefits team. It will look something like this: https://www.smartdollar.com/enroll/abc
If you still have questions or need further assistance, just click Submit a request and our SmartDollar support team will be happy to help with your enrollment.