Consider these troubleshooting tips to potentially resolve the issue:
- Try again after an hour
- Try again with a new web browser window
- Try again using an Incognito / Private web browser window
- Try again using a home computer or smartphone instead of a work computer at the office
If the problem continues, contact the SmartDollar Support Team by clicking Submit a request and let us help you resolve this issue. You've got better things to do.
Please make sure to include as much detail as possible plus the name of your employer or third-party provider to expedite your solution.