This means just what it says, we've met before! You've used your email with one of our websites in the past (EveryDollar or Financial Peace University) and SmartDollar knows that. All of our sites are connected behind the scenes. Don't worry, you can still sign up. Here's how:
- First, you need to reset your password associated with your email address if you don't know it already. Head back to the Sign Up page and enter your information. When the "Looks like we're already friends" message pops up, there will be a link in there to reset your password, click that link and enter your email address.
- Once you receive that password reset email and create your new password, you'll be directed back to the Sign-Up or Account Creation page. Fill out the form just like before and use the new password in the password slot. If you are not automatically directed back to the signup page or are shown an error message, just navigate back there manually.
- Click "Create Account"
That should push you through the account creation process. If you're still having any other trouble, check out some of our other articles or reach out to our Customer Success team.